COVID-19 (coronavirus) Information Page

Update on the Canada Emergency Response Benefit from Central Nova MP Sean Fraser:

At a time when Canadians should be focused on their health and well-being, they should not have to worry about the cost of basic necessities.

We recognize that a significant number of Canadians have recently lost their source of income as a result of the outbreak, but do not qualify for EI. To help those people, we announced that the new Canada Emergency Response Benefit (CERB).

This benefit will support Canadians who have lost their income during their time of need, regardless of whether they are normally entitled to EI. This will include support for self-employed Canadians, contract workers, workers in the gig economy, and others who no longer have an income as a result of the COVID-19 outbreak.

If you are already receiving EI, and your benefits will expire prior to October 3, 2020, you will be entitled to claim this benefit when your EI claim runs out. 

If you qualify for EI and need support during this time of difficulty, but have not yet applied, you will qualify for the new CERB, and will be able to claim EI should you need it once the 16 weeks of support through the CERB comes to an end.Our goal was to set up a system that would provide funds directly to affected individuals as soon as possible. We expect this new program will be set up to take applications during the week of April 6.

If you have further questions about this program, or some of the other measures we’ve introduced to mitigate the health and economic consequences of COVID-19, please join me tonight for our Telephone Town Hall by signing up here:

Thanks everyone. I will continue to provide updates as details become available on this page.

How can we help you during this time?

We are gathering information about your needs during the current COVID-19 (coronavirus) situation. Please look at the options below and email Randy at with your choices. If you have other needs, please include those as well. 

1. Grocery delivery

2. Access to transportation to get groceries

3. Financial support in the form of grocery store gift cards

4. Medication and access to medical supplies

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Feed Nova Scotia COVID-19 March 24 update


As you know, the Province of Nova Scotia has declared a state of emergency to help contain the spread of COVID-19. As part of this, social gatherings of more than 5 people are prohibited. 


What this means for Feed Nova Scotia and our network:

Last night we received confirmation from the Province that Feed Nova Scotia and food banks are considered an essential service and, as such, are exempt from the 5-person gathering rule. We applaud the creative measures that member agencies are already taking to maintain a 6-foot distance between individuals--from placing food hampers in the trunks of cars rather than having people come inside the food banks, to introducing an appointment system to limit the number of people onsite at one time.



Changes to our deliveries:

Our food distributors interact with many different agencies and donors in the courage of a day. In order to maintain the physical distancing that keeps you, them, and our community safe, going forward we've introduced new delivery procedures:


  • All food bank deliveries will be dropped outside the food bank on their pallets. If requested, distributors will remove the pallet wrap for agencies. Distributors will not carry boxes into the food banks, and have been instructed to not enter food banks at all.


We appreciate your support with this, and all that you do.

ILNS Public Announcement:




It is of utmost importance for us to protect our staff, our consumers, and our community, so we are currently following the recommendations and protocols set out by our provincial and federal medical officials, such as maintaining social distancing and restricting non-essential travel. Currently, Nova Scotia is hoping to get ahead of this virus and we are doing our part to fulfill this mandate. We trust that you will help us in our efforts to keep us all healthy.


The Independent Living Nova Scotia (ILNS) office will be closed to the general public from Tuesday, March 17 to Friday, April 3, 2020, due to the COVID-19 pandemic. 


We will continually reassess the situation and keep our consumers and partners updated during the coming weeks. We will offer online support to participants and their supports in the coming weeks and will also arrange delivery of any upcoming Registered Disability Savings Plans (RDSPs) information sessions remotely via WEBINAR. 


During this time, all ILNS staff will work from home; the best way to communicate with them is by email, however our main telephone line, 902-453-0004 (or 1-877-310-4567 toll-free) will be periodically checked within the coming weeks. 


Our contact information is as follows:


Carrie Ernst, Executive


Randy Reede, Information Outreach

The Next Step program (TNS) Staff:


Katherine Brown, Program


Michelle Sayers, Program



Community Access Program (CAP):


Heather Brown, Program


Registered Disability Savings Plan (RDSP) Pilot Project:


Kaitlyn Phillips, Program


We appreciate your patience during these unprecedented circumstances. We know this may lead to some frustration and wait times for a response to phone and email inquiries, however all ILNS staff members will continue providing service to you while protecting themselves at the same time. This is a fluid situation and we will continuously work on re-evaluating and providing updates as the situation evolves. We know if we all work together with patience and respect that we can get through this as a community.




Carrie Ernst

Executive Director

Independent Living Nova Scotia 





You have no symptoms AND a history of possible exposure to the novel coronavirus that causes COVID-19, in the last 14 days.

SELF-MONITOR means to monitor yourself for 14 days for one or more symptoms of COVID-19 and to go about your day but avoid crowded places and increase your personal space from others, whenever possible.

You need to self-monitor if you have reason to believe you have been exposed to a person with COVID-19 OR you are in close contact with older adults or medically vulnerable people OR you have been advised to self-monitor for any other reason by your Public Health Authority.

If you develop symptoms, isolate yourself from others immediately and contact your PUBLIC HEALTH AUTHORITY as soon as possible.


You have no symptoms AND a history of possible exposure to the novel coronavirus due to travel outside of Canada or close contact with a person diagnosed with COVID-19.

SELF-ISOLATE means to stay at home and monitor yourself for symptoms, even if mild, for 14 days; avoid contact with other people to help prevent the spread of disease in your home and in your community in the event you become symptomatic.

Self-isolate if you have travelled outside of Canada within the last 14 days OR your Public Health Authority has identified you as a close contact of someone diagnosed with COVID-9.

If you develop symptoms, even if mild, stay home, avoid other people and contact your PUBLIC HEALTH AUTHORITY as soon as possible.


You have symptoms, even if mild AND you have been diagnosed with COVID-19 or are waiting for the results of a lab test for COVID-19.

To be ISOLATED means to stay at home until your Public Health Authority advises you that you are no longer at risk of spreading the virus to others and to avoid contact with other people to help prevent the spread of disease in your home and in your community, particularly people at high risk of severe illness outcomes such as older adults or medically vulnerable people.


You need to isolate if you have been diagnosed with COVID-19 OR you are waiting to hear the results of a laboratory test for COVID-19 OR you have been advised to isolate at home for any other reason by your Public Health Authority.


If your symptoms get worse, immediately contact your healthcare provider or PUBLIC HEALTH AUTHORITY and follow their instructions. 



Public Health Agency of Canada                                                                                                                    Government of Canada

Useful Links:

Government of Canada - Coronavirus (COVID-19):

Government of Nova Scotia - Novel coronavirus (COVID-19)


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